Managed Archive Box Storage for the City, Central & North LondonGot a Query ? Browse our FAQ’s below for any Archiving questions you may have.
The average Archive Box is stored for five or six years
From First box Collection through to Certificated Final Disposal
Lifetime archiving for the full lifecycle of every Archive Box
Our Archive Location
What areas do you cover?
Can we visit your archive to check or inspect any of our boxes if the need arises?
Will my boxes always be stored in London, & not end up in other depots around the UK?
Contracts, Prices & Accounts
How do we open an account & when do we get a copy of your Terms & Conditions?
If our quote is accepted, we send you your contract, including our terms & conditions (which of course, are printed in a readable font). Please note our terms and conditions are fair, tested & approved and are based on the Industry Standard Procedures.
Why are the storage prices different depending on the box sizes?
How long is the contract you offer for archive storage?
If I pay annually/yearly is there a discount from your standard price for box storage?
How does your pricing for Archive box storage work, & how do I know there won’t be any extra hidden charges later?
How many boxes do I need to store to open an account?
I’ve heard some Archive companies have all sorts of hidden extra charges, does your contract definitely exclude them ?
Can I pay by debit / credit card?
Can we speak regularly to someone in the office with queries or does it always have to be by email?
What are the costs of Archive Box storage?
Quotes & Estimates
How do I get a written formal quotation?
How much notice do I need to give to set up a service contract?
What is included in a quotation?
Self storage looks a cheaper option, what's the actual difference in service options?
Archive Box Services
Is it OK if I only want to store my archive boxes & don’t need any of your other services?
Do you use barcode labels for every box?
Can we use our own archive boxes to store with you or do we have to use yours?
How do you make sure our boxes won’t get mixed up with others in your archive & end up in the wrong hands?
Our Unique Box Number Identification ID & specialist archiving software together with trained staff & documented procedures ensure that this cannot happen. We have never lost a box in over 25 years.
What size or type of box is best for archiving?
Are we paying too much for our current Archive Storage?
Can you Catalogue the files & folders within an archive box contents, our current supplier can’t do it?
Scanning & Imaging
How do you scan documents?
Once captured, your images can also be manipulated in various ways, including conversion to another graphic format (GIF, JPG, BMP, PDF, etc.); unique file-naming for archiving; or run through an OCR application for text translation.
Other additional options include checking for clarity, skewing and other anomalies, manual ‘scrubbing’ to filter out stray marks or smudges, erasure of unwanted lines, marks, etc. The images can then be burned to CD / DVD.
Do you provide scanning on demand for any of our boxes during the contract?
Security, Confidentiality & Compliancy
What assurances are there that your services are Private & Confidential?
What does Duty of Care in the Data Protection Act mean to my business when I store off-site?
Why is it better to store my records off site, what can you add to our current business set up?
Are our boxes insured when they are in your Archive?
Will our records & data really be safe in your storage area?
Security & Confidentiality are the most important aspect of the off-site Archive storage Industry today. We have a 100% success rate with all Box recalls & retrieval requests. We take great care to ensure we are always safe & secure 24/7, as you will see! (click here).
What information is there on the history of any box retrievals or recall requests?
Who can have access to our archive boxes when they are in your storage?
Shredding, Disposal & Destruction
How do you shred documents, I’ve heard that people can put the strips back together again?
How do you know you are shredding the right box?
Retrievals & Box Collection Services
Do you use tracked delivery & collection vehicles?
Will your staff bring boxes to pack our documents, or do we have to do it?
How do we organize box retrievals or recall of an archive box, & how quickly can it be delivered?
Your authorised staff contact using the a/c reference, to request retrievals from archive, or a collection from your office. We always get a box received signature, & on return to base the status of that box within the system is updated.
Duty of Care
The Data Protection Act 1998 sets a legal requirement for companies to provide sufficient guarantees of security measures for the storage & disposal of confidential data & personal information. All Companies have an obligation to protect the security of their employees & clients. If such data is mislaid during the disposal process both the company wishing to dispose of it & the company employed to do so are jointly liable.
Agreed Prices Terms & Schedules:
Customised to meet your Requirements Our contract will confirm our services & our great low Assured Prices are guaranteed for 12 months. There are no hidden or extra charges! A Legally compliant secure & reliable Archiving service, with client approved terms & conditions.
Records & Document Management Service Standards with a contracted code of conduct & authorised users only access
Members of ARA-AIM-RHA-FSB using best working practice at all times Compliant with the 1988 data protection act Working to UK & European Standards
Thank you for considering Fast Forward Archive - The Archive123 In London Solution.
Call us today on 0800 - 45 - 49 - 53 or email us by clicking the button below.